Position: Customer Service Executive
Pay Rate: £22,000 -£24,000 - Depending on experence
Contract Type: Permanent (Full-Time)
Shift patterns: Mon -Fri (37.5 hrs a week)
Location: Peterborough - PE2 6XE
DHL, award winning leading supply chain business is seeking a Customer Service Executive to play a vital role coordinating our daily logistics requirements.
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WHAT DOES THE ROLE ENTAIL?
- To manage the day to day event vehicle requests from Brand, client contacts and their third party agencies
- Matching vehicles to requests, arranging transporters and ad hoc items as requested.
- Ensuring systems are updated and all parties communicated to in timely manner
- Manage request sign off procedure ensuring vehicles/transport is booked to correct contract for invoicing.
- Support vehicle ordering to ensure latest models are available for event usage.
- Provide support to the Demo Customer Services Manager with projects and other initiatives required to effectively manage the programme.
- Monthly invoicing and back up and sense check the data before sending to the brands 3 working days after month end
WHAT DO WE NEED FROM YOU?
- Data analysis experience with excellent attention to detail
- Strong Administration skills with a min of 3yrs + experience
- Team Player with the proven ability to take ownership of specific tasks.
- Experienced in using Excel, Word and Outlook
- Management of P/O and invoicing Experence - Desirable
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
